Privacy Policy

Privacy Policy for MyConnect Properties
Last updated: April 21, 2025

1. Introduction
Welcome to MyConnect Properties (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) and use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect and process the following categories of personal information:
• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, profile details.
• Property Preferences: Search criteria, saved properties, inquiry details.
• Payment Information (if applicable): Billing address, payment method details (collected securely via thirdparty payment processors).
• Technical Data: IP address, browser type/version, device identifiers, operating system, referral source, pages viewed, time stamps, and other usage statistics.
• Cookies and Similar Technologies: Cookies, web beacons, and local storage to enable Site functionality and track usage.

3. How We Use Your Information
We use your personal information to:

• Provide, maintain, and improve our services and the Site.

• Process inquiries, applications, and transactions.

• Communicate with you regarding your account, property listings, and promotional offers.

• Personalize your experience and deliver relevant content.

• Monitor and analyze trends, usage, and activities.

• Detect, prevent, and address technical issues and fraudulent activity.

• Comply with legal obligations.

4. Legal Basis for Processing
Where applicable under data protection laws (e.g., GDPR), we rely on the following legal grounds to process your personal information:

• Performance of a Contract: To fulfill our obligations under any agreement with you.

• Legitimate Interests: To operate, improve, and secure our Site and services.

• Consent: Where you have provided clear consent for specific purposes (e.g., marketing communications).

• Legal Compliance: To comply with a legal obligation or respond to legal requests.

5. Sharing and Disclosure
We will not sell or rent your personal information. We may share it with:

• Service Providers: Third parties who perform services on our behalf (e.g., hosting, payment processing, analytics).

• Business Partners: Mortgage brokers, insurers, and other real estate service providers, with your consent or as necessary to fulfill your requests.

• Legal Authorities: If required by law, court order, or to protect our rights or public safety.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, provided that the receiving party agrees to protect your data.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Ensure the Site functions properly.

• Remember your preferences and settings.

• Analyze usage patterns to improve our services.

You can control cookies via your browser settings; however, disabling certain cookies may affect Site functionality.

7. Third-Party Links and Services
Our Site may contain links to thirdparty websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Data Security
We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

9. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, we securely delete or anonymize your data.

10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us to request deletion.

11. Your Rights (Subject to Local Laws)

Depending on your location, you may have the right to:

• Access or request a copy of your personal data.

• Correct or update inaccurate data.

• Request deletion or restriction of processing.

• Object to processing or withdraw consent.

• Data portability.

To exercise these rights, please contact us using the details below.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will indicate when changes were made. We encourage you to review this page periodically. Significant changes will be communicated via the Site or email.

13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

MyConnect Properties
Email: hello@myconnectproperties.com
Address: 46 Beverly Road, Manchester, M14 6TG

Thank you for trusting MyConnect Properties with your personal information.
We are committed to keeping it safe and using it responsibly.

Privacy Policy

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